Some people step into the home care industry as a result of supporting an aging parent or other family member. Some see the struggles friends endure and want to make a difference, if not for them, then for others. And some work somewhere within the health care field and recognize there are needs not being met. Such was the case for Renee Gray.
According to TenderHearted Home Care’s website, Renee was working at a hospital when she recognized that not everyone was getting the proper level of support and care they deserved, or needed. She conducted extensive research and decided it would be better to start her own agency as opposed to joining a franchise.
The results have led to positive recognition, not only within her North Carolina community, but also among organizations that understand the value of these services.
On November 9, 2017, Renee Gray’s TenderHearted Home Care received the Rising Star award presented at the Hurricane Marketing Boot Camp in Atlanta.
As reported by Davidson County’s ‘The Dispatch’ in the news blog, TenderHearted Home Care receives award:
“Peter Gray said the Rising Star award recognizes the effort and growth TenderHearted has experienced in the past six months, which has resulted in more than double the hours of servicing clients — without a single missed visit.
TenderHearted owner Renee Gray, who accepted the award, recognized the administration team — Traci Collins, RN; Tracey Barbee and Peter Gray — and over 30 CareProfessionals who have a part in the client-centered care that the Rising Star award represents.”
TenderHearted Home Care maintains a mission statement that they are “committed to providing high quality, client-centered, compassionate Home Care services to our clients to assist them in leading dignified and independent lives in the comfort and safety of their own homes.”
As more men and women reach retirement age, there is a growing demand for these in home care support services. There are numerous challenges and pressures that the home care sector face, not the least of which is navigating reduced Medicaid reimbursements coupled with increased labor requirements set forth by the U.S. Department of Labor.
Finding balance and ensuring that each client -regardless of age- receives the highest level of care, compassion, and support is often the goal of many home care agencies across the country. TenderHearted Home Care has been recognized as one that is accomplishing the goals it set out to achieve back in 2010. The residents of Davidson County have a positive advocate to which to turn when care is needed at home.
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