Even though home care is the number one job creator throughout the country, there are numerous options when an aging senior or disabled adult requires assistance. One of the critical factors that causes confusion for millions of Americans who may have a loved one in need is trying to figure out who to hire.
Home care agencies are the best resource, not just because more and more of these agencies are conducting thorough background investigations on all potential hires, but also because of the support and resources they have available. Reaching out to the general public and offering free information can be a valuable asset, not just in helping them determine the best options moving forward, but also understanding what to look for in an agency or caregiver.
According to the Boston Globe’s blog, Ten essential tips when you’re hiring a home aide -from someone who learned the hard way, written by Linda Matchan:
“Ask them (or their agency) about their training and experience. Are they a certified nurse aide, for example? You should also ask to see their certification of training and look them up on the Massachusetts Department of Public Health’s License Verification Site, though it has limited value. It’s clunky and doesn’t tell you much, other than whether there’s been a “finding” against them, which could mean a lot of things. And it’s not reliable: I found eight cases of home care workers with criminal records, including one who went to jail for stealing an elderly client’s money, and there was no record of it on the registry.”
When people have better information at their disposal, it helps them to make the right decision for themselves or a family member in the future. When they are provided this information through an agency, it not only promotes good will, it also acts as positive marketing for that agency.
According to the AARP, there are an estimated 44 million family caregivers in the United States right now. Many of them simply don’t know much about the home care industry other than what is expressed in various media stories and other outlets, including the relatively low pay, high turnover, and potential for fraud and abuse.
By reaching out to local communities, agencies can promote goodwill and help residents see the value in their services. This may provide more accurate information that people need to make good decisions for themselves or to help somebody they care about get the support they need in the future.
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