Home in Health Services Inc. saw its Medicare licensure was revoked recently due to allegations of neglect and abandonment. According to a federal report, the Denver, Colorado agency’s license was revoked after state investigators determined its staff was inconsistent with the level of care it provided to patients in need.
According to the Denver Post article, State regulators revoked license of Denver’s Health in Home Services after finding “neglect and abandonment”, written by Jessica Seaman:
“It was revealed Wednesday that the federal agency would stop paying for care provided by Health in Home to Medicare and Medicaid patients after Friday.
Health in Home’s license was revoked on Nov. 29, requiring the agency to cease operations immediately, said Randy Kuykendall, director of the health facilities division with the Colorado Department of Public Health and Environment.
The step was taken after a state review found the home health agency was not providing patients with consistent care from registered nurses, creating a “situation of neglect and abandonment,” according to the report by the Centers for Medicare and Medicaid Services, known as CMS.”
According to reports, Home in Health Services had 32 Medicaid patients, but no Medicare patients. Since the revocation of its license, all patients under the care of providers for this company have been moved to other home health care providers.
State regulators received complaints regarding some of the certified nursing assistants, or CNAs, who had been hired to provide medical care for services they were not certified to offer. It was also quickly determined that the home care agency did not have enough registered nurses able to meet the needs of their patients.
While investigators were looking into these allegations, they determined that some individuals had been neglected, including one particular patient who was left alone in a bed for at least nine hours at night and again in her wheelchair for at least seven hours during the day. This individual did not have the physical capability of moving on her own. The home care provider claimed this individual had the ability to go an entire night without needing a restroom break, and that she could stand with a walker, but was unable to take steps without assistance.
It is unclear if state investigators plan to move forward with any other steps against the agency owners or managers. It is also unclear whether any patients were harmed due to this level of neglect.