Nursing homes across the country have continued to struggle to improve public perception and patient trust. Even when taken over by a new company, the improvements are often slow, if at all. In some cases, ratings decrease to all-time lows, leading to greater concern among prospective patients and their families.
Home care continues to be a far better option, even for many men and women who might need moderate to extensive medical care at home. That’s because this is the only option where people can remain in a place they are most comfortable: home.
Often, public perception about nursing homes has perpetually remained low, but home care has not taken full advantage of this by offering invaluable information about the services they provide. Therefore, some people may not realize home care is a viable alternative.
In Kansas, state inspections on a number of nursing homes that changed ownership recently showed mixed results. In almost all cases, though, the facilities were ranked poor.
According to The Kansas City Star’s news blog, Ceiling collapse, no hot water: Despite new owner, KC-area nursing homes struggle, written by Andy Marso:
“State inspections continue to turn up problems at the Overland Park Center. Both facilities were formerly known as Serenity Rehabilitation and Nursing, when they were owned by Serenity Care Group.
The facilities still rank poorly in the Nursing Home Compare ratings, updated in December by the federal agency that runs Medicare.
The report bumped up the Overland Park Center, 5211 W. 103rd St., from one star to two, out of a possible five. But it left the Kansas City Center, 12942 Wornall Road, at one star. And it downgraded the third facility Centers Health Care took over from Serenity — Butler Center for Rehabilitation and Healthcare in Bates County — from three stars to two.”
Home care agencies operating in areas where nursing homes are rated poor have an opportunity to reach out and connect with the general public through various marketing campaigns. Until the general public truly understands the value home care support services offers, even for those men and women who need direct medical attention, even on a daily basis, they may still feel there are few options despite the consistently low ratings these nursing homes receive.
Old buildings, broken equipment, inexperienced or unqualified help, and more may be some of the reasons various nursing homes continue to rate poor. A quality home agency can certainly provide a better alternative, but only so far as prospective clients realize they are available.