During an entirely unacceptable circumstance, some patients of home health care support services had stopped receiving care without any notice as an agency allegedly no longer paid its employees. Oracle Home Health Care in Plant City, Florida is alleged to have ceased submitting paychecks to its caregivers who had already provided services.
In some cases, caregivers claimed they hadn’t been paid in weeks. According to 10 News in the blog, Turn to 10: In-home health care service can’t pay its nurses, written by Phil Buck:
“Former employees at Oracle Home Health Care in Plant City said they have missed numerous paychecks and that some of their patients just stopped receiving care without any notice.
“Some of the patients I had I was very fond of and it was very difficult to not see them anymore and not contact them because I’m sure they wondered what happened to me,” said Elaine Heritage, who worked as a registered nurse for Oracle Home Health Care until she quit over not getting paid.”
10News was the local media organization that was initially contacted in an effort to help employees find out more information. Unfortunately, when this news media outlet reached out to the owner of Oracle Home Health Care, there was no response. Even after repeated attempts, the owner did not return any phone calls.
This is not only an unfortunate situation for those who depend on these services, but also the caregivers who rely on their paychecks to survive. Putting in 40 or more hours of work a week, week after week, with sometimes backbreaking efforts supporting elderly and disabled clients in need to not get paid is a great disservice.
Many of the employees of Oracle Home Health Care were reported to be in tears, despondent, and uncertain about how they were going to take care of their own family.
The article also noted:
“I called my boss at the office and I said, ‘when are we going to be paid?’ and he said, ‘I have no idea’, and I said, ‘well I’m not going to work for you anymore then,’” said Heritage. “It just began to be a very sad saga of crying employees wondering how they’re going to feed their children so, that’s when I called [10News].””
It is unclear at this time whether Oracle Home Health Care is still operating or if any of the clients in need who stopped receiving care had been able to find other providers through another agency in the area.