Home care can certainly be a difficult environment in which to work, but the rewards are immeasurable. Many of the millions of home care aides supporting aging and disabled clients across the country have great compassion. They have a sincere desire to make a difference in the lives of those who need support, especially during the most trying times of their lives.
Even though many of these in-home care aides take great pride and find wonderful value in the work they do, it is an extremely challenging, stressful, and physically taxing profession. That is just one of the many reasons home care agencies struggle to keep quality workers on staff.
Stagnant and historically low wages are just one of several reasons there is high turnover in this industry. Finding ways to offer rewards can help employees, these aides, see that their efforts are not just producing fruit for these aging and disabled clients, but also being noticed by their employer, clients’ family members, and the general public.
As reported by The Marshall News Messenger blog, Christus Good Shepherd Home Care earns patient satisfaction award:
“Home healthcare is an effective and affordable solution for many patients’ post-acute care needs and situations. Home health professionals treat a wide range of medical conditions, allowing patients to rest and recover in the comfort of home.
“We’re truly proud of our team members at Christus Good Shepherd Home Care for achieving this widely respected recognition of dedication to providing high-quality service,” said Keith Myers, LHC Group chairman and CEO. “Their commitment to the patients and families we serve — and this recognition of that commitment — is evidence of a unique company culture of service that influences individuals and teams at locations across our organization.””
While online reviews and recognition as a top provider through CMS (Center for Medicare and Medicaid Services) and other resources can help an agency gain a better reputation and potentially more clients, being labeled a ‘superior performer’ individually or as a group can offer great motivation for those workers who struggle (emotionally and/or mentally) each day to do their best (because of the rigors of this work).
It may be easy to dismiss individual or group effort and simply assume a paycheck is thanks enough, but the little pats on the back, the acknowledgment of a job well done often carries with that individual, that home care aide, for more than a passing moment. It can sometimes be the difference between retaining quality caregivers and having to deal with high turnover rates.