As has been reported numerous times in recent months, technology is a driving force within the home care sector. Artificial intelligence, commonly referred to as AI, is considered a new wave in services that help to support elderly men and women who need home care support.
There are numerous reasons why home care continues to be the number one job creator in the United States. The baby boomer generation retiring and subsequently requiring some level of assistance more frequently coupled with the federal government’s push to save Medicare and Medicaid services money by shortening hospital stays has helped to boost home care industry.
However, as demand has increased for these services on a number of fronts, reimbursement through Medicaid has been cut and it appears as though the Center for Medicare and Medicaid Services (CMS) will be cutting reimbursement rates again in 2020, companies working in this industry have sought ways to become more efficient.
That has been achieved, to some limited degree, using advanced technology. Some of this advanced technology includes AI.
The Yahoo! Finance blog, Outlook for Outpatient and Home Healthcare Industry Looks Bright, written by Trina Mukherjee noted:
“Artificial intelligence or AI has been a roaring success in healthcare, taking the outpatient and home healthcare space by storm as well. Outpatient companies prefer bots and automated techniques for managing health information. With the help of AI, hospitals will achieve better outcomes, while patients will receive more efficient and personalized care. The outpatient industry has been churning out huge profits from Electronic Health Records, Revenue Cycle Management, eLabs, ePrescriptions and many more. Notably, Quest Diagnostics’ (DGX) Quanum solutions unit is an AI platform that streamlines 20 billion laboratory data test results and other health information for population health management and clinical care.”
There are numerous questions being raised about AI within the health care and home care sectors. One of the most significant and pressing concerns involves patient privacy as afforded under HIPPA.
While information can be tracked and monitored and then automatically sent to a patient’s doctor or other trained, licensed medical professionals for accurate monitoring, a question about who else has access to that information is being raised.
Some devices that can respond to human commands, such as Apple’s Siri and Amazon’s Alexa, have highlighted some growing concerns because these companies are listening to and tracking commands and behaviors and interests, all for their marketing purposes.
Artificial intelligence will continue to play an integral role in home healthcare, but it’s important to understand privacy is still essential for each person relying on these support services.
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